Floral Dreams 2024 now LIVE! Free Shipping on all orders, ending Saturday April 26, 2024

Shipping + Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 2 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
Visa, Mastercard, American Express, Paypal, Apple Pay
   

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

We do them all the time! Send us a message and let's get to making your dream piece!

Sizing details

Most listings will state what the appropriate sizing is, but feel free to also send a message if you have a specific size you would like to have made. We specialize in newborn to toddler and of course adult flower crowns!

Wholesale availability

Absolutely! We have done wholesale locally as well as internationally. Please send us a message for further details or checkout our wholesale page right here on Etsy!

Shipping Questions

You can choose between standard shipping with OR without a tracking number. With tracking, it is pricier but you guarantee delivery and can follow your item en route! We recommend tracked shipping.

Need it faster? Send us a message and we would be happy to provide a quote to get your special item to you as soon as possible!